Frequently Asked Questions

How can we help?

  • My Account

    Find out how to change your account details and how to login without a password.

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  • My Order

    Find out more information about your order and other relevant details.

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  • Shipping

    More information about where in the world we ship to and shipping costs.

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  • Returns and Refunds

    Need to return an item and require a refund, we have all the necessary answers to your questions.

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  • Payments

    Find out more about different payment methods we offer and discount codes.

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  • Products

    Find out more about the products we offer, as well as where we source them from.

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