Terms and Conditions

Terms and Conditions

This website is operated and maintained by Reuseabook and these terms and conditions govern the use of the website (referred to as “Reuseabook/we/our/us"). Please read these in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Using the website implies that you accept these terms and conditions including those within other sections - for example The Returns, Privacy, Use Of Cookies, and Security policies - in full.

We recommend that you print a copy for future reference, ask that you also read our Privacy Policy section regarding your personal information, and that you note that these Terms and Conditions are updated from time to time. 



It is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website signifies your acceptance to be bound by the latest terms and conditions.

If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website

This website will require registration and subsequent access to the site may be subject to an approved login name and password ("Password Details"). Information that you provide on this website must be accurate and complete.

All passwords and site access may be withdrawn at our sole discretion, are exclusive to you, are non-transferable and must be treated as strictly confidential at all times. In the event that you have any concerns regarding your details or become aware of any misuse, then you must inform us immediately using the contact us page.

Where the sale of video games and DVDs are the subject of a legally prescribed age restriction, determined by the British Board of Film Classification, you are required to confirm that you are over the required age. We reserve the right to carry out further checks to verify your age with a registered credit reference agency and if we are unable to verify that you are over age, we will cancel your order.


Ordering Process

All orders that you place on this website will be subject to acceptance in accordance with our terms and conditions.

The 'confirmation' stage sets out the final details of your order. Following this, we will send to you an order acknowledgement email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from Reuseabook. Acceptance of your order and the completion of the contract between you and us will take place upon dispatch to you of the products ordered, unless we have notified you that we do not accept your order or you have cancelled it.

We do not store details of your order that you access directly on this website; therefore please print out these terms and conditions and the order acknowledgement for your own records. If you wish to obtain specific details of your previous orders please contact us.



This website is only for the shipping of products to customers in those destinations detailed on our Shipping page. Please note that all goods requiring a signature must be signed for by an adult aged 18 or over.

Shipping charges and estimated timescales are specified on our Shipping page and confirmed when you place your order. We make every effort to deliver goods within the estimated timescales, however delays do occasionally happen due to unforeseen factors, including non-performance of external courier partners. Reuseabook shall be under no liability for any delay or failure to deliver the products within estimated timescales and nor will we be liable to pay any compensation for goods delivered beyond the predicted time.

Please note that the risk of loss and damage of products passes to you on the date when the products are delivered, or on the date of first attempted delivery by us.



Payment can be made by any method specified on the Payment page.

All prices include VAT (where applicable) at the current rate, but exclude delivery charges, which will be calculated and added to your order at completion.

We take payment from your card or PayPal account at the time we receive your order. This is completed once we have checked both your card or PayPal details, and product stock availability. Goods are subject to availability.

In the event that we are unable to supply the product that you ordered, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods. Please note that additional Terms and Conditions for payments made by PayPal can be found on the PayPal site, and that Reuseabook is not responsible for the content of external websites.

To ensure that your credit/debit/charge card or PayPal account is not being used without your consent, we will validate the name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made.

In performing these checks, personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. This is done solely and exclusively to confirm your identity; no credit check is performed and your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

The price you pay is the price displayed on this website at the time we receive your order in UK Pounds Sterling.  Whilst we try to ensure that all prices on our website are accurate, errors do occasionally occur. Should we discover an error in the price of the product ordered, we will inform you as soon as possible and you will be given the option of reconfirming your order at the correct price, or cancelling the order. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will of course receive a full refund.

The title and ownership of the products that you order on this website pass to you on delivery of the products, provided that we have processed and received payment in full for the products.



We offer a 30-day money back guarantee as explained within our Returns Policy.  Where a product is excluded from the Guarantee, this will be clearly marked. In the unlikely event that you receive faulty or damaged goods, please refer to our Returns Policy section.

All product sizes and measurements on the website are approximate although we do try to ensure that they are as accurate as possible.


Intellectual Property

By using the website, you are accepting these terms and conditions and thereby acknowledge and agree that all copyright, trademarks and all other intellectual property rights in or of all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors. Such permission will always be given in writing.

Further, you acknowledge and agree that the material and content contained within the Reuseabook website is made available for your personal non-commercial use only, and that you may only download such material and content for the purpose of using this website. Any other use of the material and content of this website is strictly prohibited and you agree not to either directly or indirectly copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.


Liability and Indemnity

Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.

Reuseabook will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind - express or implied, statutory or otherwise - regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the website. 

Reuseabook will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and Reuseabook accepts no liability of any kind for any loss or damage from action taken in reliance on material or information contained on the site.

Other than as expressly provided in these terms and conditions with respect to specific products and except for the exclusive remedies set out above, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law.

Reuseabook will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any: economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or loss of goodwill or reputation; or special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.

Reuseabook’s aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident, or series of incidents attributable to the same cause. This clause does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.

Note that we will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.


Miscellaneous Provisions

Reuseabook shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if wholly or partly caused directly or indirectly by circumstances beyond its reasonable control.

The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England.

From time to time Reuseabook may provide links to other websites or resources for you to access, at your sole discretion. You acknowledge and agree that, by  choosing to enter the linked website, we are not responsible for the availability of such external sites or resources, and we do not review or endorse and are not responsible or liable, directly or indirectly, for the privacy practices, the content, advertising, products, goods or other materials or services available from such websites or resources ,or for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party unless agreed upon in writing by Reuseabook.

Reuseabook reserves the right to transfer, assign, novate or sub-contract the benefit of the whole or part of any of its rights or obligations under these terms and conditions or any related contract to any third party.

If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.

These terms and conditions do not create or confer any rights or benefits enforceable by any person that is not a party (within the meaning of the U.K. Contracts (Rights of Third Parties) Act 1999) except:

  • Reuseabook shall have the right to enforce any rights or benefits under these terms and conditions;
  • Reuseabook shall have the right to enforce and take the benefit of the rights or benefits of any limitation or exclusion or limitation of liability in these terms and conditions;
  • a person who is a permitted successor or assignee under the relevant section above of the rights or benefits of these terms and conditions may enforce such rights or benefits.
  • No consent from the persons referred to in the relevant section is required for the parties to vary or rescind these terms and conditions (whether or not in any way that varies or extinguishes rights or benefits in favour of such third parties).

No delay or failure by Reuseabook to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorised representative of Reuseabook.

These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and Reuseabook relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and Reuseabook for your use of this website.


Abusive Behaviour

Please note that any form of communication with any representative of Reuseabook which is aggressive, abusive or threatening and is directed towards any of our colleagues, will not be tolerated. Should such behaviour occur, we reserve the right to refuse to serve you, especially if efforts to amicably resolve the issue fail. We also do not rule out seeking the assistance of concerned authorities where required. Should you have any queries or complaints about Reuseabook, you can contact us through the website.