My Order FAQ

My Order

Where is my order?

Your current order status will be displayed on your Account page under Orders. 

How do I cancel my order?

Unfortunately you can't cancel your order once it has been submitted.

Can I change my delivery address?

No, once your order has been submitted you can't change your delivery address.

I am not satisfied with the condition of my item.

We are sorry to hear that you're not satisfied with the condition of your item and apologise for any inconvenience this may have caused. Please get in touch with us via the contact us form and provide us with as much detail as you can about the issue so that we can better assist you.