Working Knowledge: How Organizations Manage What They Know

The definitive primer on knowledge management, this book will establish the enduring vocabulary and concepts and serve as the hands-on resource of choice for fast companies that recognize knowledge as the only sustainable source of competitive advantage. Drawing on their work with more than 30 knowledge-rich firms, the authors - experienced consultants with a track record of success-examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate knowledge into market value. They consider such questions as: What key cultural and behavioral issues must managers address to use knowledge effectively? What are the best ways to incorporate technology into knowledge work? What does a successful knowledge project look like - and how do you know when it has succeeded? In the end, say the authors, the human qualities of knowledge - experience, intuition, and beliefs - are the most valuable and the most difficult to manage. Applying the insights of "Working Knowledge" is every manager's first step on that rewarding road to long-term success.

Title - Working Knowledge: How Organizations Manage What They Know

Edition -

Author - Thomas H. Davenport,Laurence Prusak

ISBN 13 - 9780875846552

Imprint - Harvard Business Review Press

Publisher - Harvard Business Review Press

Date Published - 30/01/1998

Prize -

No. of pages -

Binding Type - Hardback

Dimensions - 165 x 241 x mm

Weight - 493 g

Languages - English