The Rise and Fall of Marks & Spencer

For decades Marks & Spencer was unassailable. It was the most successful retailer in the world. Its clothes were a byword for affordable quality and its food halls pioneered ready-prepared meals. It cared for its staff, the City loved it - the company was the perfect British success story. But then so suddenly that it took everyone by surprise Britain's best loved chain went down the tube. Customers abandoned the shops...suddenly they were dowdy, the staff deserted in droves and the shares plummeted. Why? What went wrong? Judi Bevan, a seasoned business journalist has watched Marks & Spencer with hawklike vigilance for years, interviewed all the principle players, from suppliers to directors and shows how the success was soured by arrogance. Like a Greek tragedy, this is a classic tale of pride before the fall that everyone can learn from.

Title - The Rise and Fall of Marks & Spencer

Edition -

Author - Judi Bevan

ISBN 13 - 9781861972897

Imprint - Profile Books Ltd

Publisher - Profile Books Ltd

Date Published - 28/09/2001

Prize -

No. of pages -

Binding Type - Hardback

Dimensions - 162 x 242 x 28mm

Weight - 590 g

Languages - English