The Buzz: 50 Little Things that Make a Big Difference to Worldclass Customer Service: 50 Little Things That Make a Big Difference to Serve Your Customers

Customers are key to your success. Make a big difference to them by taking care of the little things that matter - this book contains 50 tips and techniques to create a Buzz that delivers world-class customer service.

In his punchy, accessible guide, well-known author David Freemantle offers simple, helpful advice on forming strong bonds with your clients. Create a Buzz for customer care throughout your company and inspire everyone to Make A Difference (perhaps even form a M.A.D. group!). Inject energy, vitality and warmth into your customer relations; create a Buzz and reap the rewards.

Title - The Buzz: 50 Little Things that Make a Big Difference to Worldclass Customer Service: 50 Little Things That Make a Big Difference to Serve Your Customers

Edition -

Author - David Freemantle

ISBN 13 - 9781857883473

Imprint - Nicholas Brealey Publishing

Publisher - John Murray Press

Date Published - 23/09/2004

Prize -

No. of pages -

Binding Type - Paperback

Dimensions - 136 x 214 x 11mm

Weight - 146 g

Languages - English