Risk Issues and Crisis Management: A Casebook of Best Practice (PR In Practice)
Risk Issues and Crisis Management: A Casebook of Best Practice (PR In Practice)
Ipr,Michael Regester,Judy Larkin
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Summary
Praise and Reviews `Clearly written and sympathetic without taking sides, this book could really make a difference for your company if the unexpected happens.`MARKETING BUSINESS, April 2003In today's complex environment, organisations have to understand and respond rapidly to shifting public values, rising expectations, demands for public consultation and increasingly intrusive news media. This is particularly crucial when things go wrong.Written in a practical, lucid and easy to follow style. Risk Issues and Crisis Management shows clearly how issues and crises can be handled successfully and effectively with minimum damage and disruption.Defining issues managementPlanning and implementing an issues management programmeThe media in crisis situationsPlanning for the unexpectedCrisis communications managementThe book includes examples, case studies and models to show how complex issues and crises have been handled in practice, including both successful and unsuccessful campaigns, such as Brent Spar, the e-coli outbreak in Scotland, and the BSE crisis.This fully updated second edition will make essential reading for management and communications specialists, all public relations specialists, and all students of public relations. Endorsed by the Institute of Public Relations, it is an excellent insight into this important area.
Product Description
Title - Risk Issues and Crisis Management: A Casebook of Best Practice (PR In Practice)
Edition -
Author - Ipr,Michael Regester,Judy Larkin
ISBN 13 - 9780749436353
Imprint - Kogan Page Ltd
Publisher - Kogan Page Ltd
Date Published - 15/12/2001
Prize -
No. of pages -
Binding Type - Paperback
Dimensions - 153 x 234 x mm
Weight - g
Languages - English