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Difficult Conversations: How to Discuss What Matters Most

Difficult Conversations: How to Discuss What Matters Most

Douglas Stone

Asking for a raise, ending a relationship, saying no to someone in need. At work, home, and across the garden fence, difficult conversations are attempted or avoided every day. This book shows the reader how to manage their emotions and deal with these difficult conversations.
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Summary

A highly intelligent, indispensable guide to how to discuss the undiscussable: asking for a raise, ending a relationship, apologising. Being tactful is a good thing to be, but it's not the answer to the dilemma of difficult conversations. We need advice that is more powerful than 'handle it nicely' or 'be diplomatic'. The problems run deeper than that; so must the answers. DIFFICULT CONVERSATIONS presents an invaluable step-by-step guide on how to deal with the most challenging conversations and even more importantly, how to improve relationships. More often than not, dealing constructively with tough topics and awkward situations deepens a relationship. And that's too good an opportunity to pass up.

Product Description

Title - Difficult Conversations: How to Discuss What Matters Most

Edition -

Author - Douglas Stone

ISBN 13 - 9780718143619

Imprint - Michael Joseph Ltd

Publisher - Penguin Books Ltd

Date Published - 27/05/1999

Prize -

No. of pages -

Binding Type - Paperback

Dimensions - 153 x 233 x 20mm

Weight - 369 g

Languages - English