Home All Non-Fiction Books Customer Is King: How to Exceed Their Expectations (Virgin Business Guides)
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Customer Is King: How to Exceed Their Expectations (Virgin Business Guides)

Customer Is King: How to Exceed Their Expectations (Virgin Business Guides)

Robert Craven

Looking for a way to make your business stand out from the crowd? In a world where, increasingly, profit is king, Customer is King is about putting the emphasis back on the customer - how to look at your business through your customers' eyes, understand what they really want and, ultimately, get them to buy from you.
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Summary

What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again.
Practical and packed full of easy-to-understand advice, you'll find:
* checklists and worksheets
* case studies of real businesses
* frequently asked questions

Product Description

Title - Customer Is King: How to Exceed Their Expectations (Virgin Business Guides)

Edition -

Author - Robert Craven

ISBN 13 - 9780753509685

Imprint - Virgin Books

Publisher - Ebury Publishing

Date Published - 10/02/2005

Prize -

No. of pages -

Binding Type - Paperback

Dimensions - 125 x 210 x 18mm

Weight - 982 g

Languages - English