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A Complaint is a Gift: Using Customer Feedback as a Strategic Tool
A Complaint is a Gift: Using Customer Feedback as a Strategic Tool
Janelle Barlow
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Summary
Giving old books a new lease of life, collecting books from all four corners of the U.K. and preventing them from being thrown away into landfill by getting them back into the hands of book-lovers across the world. Free shipping in the UK.
Product Description
Title - A Complaint is a Gift: Using Customer Feedback as a Strategic Tool
Edition -
Author - Janelle Barlow
ISBN 13 - 9781881052814
Imprint - Berrett-Koehler
Publisher - Berrett-Koehler
Date Published - 30/01/1996
Prize -
No. of pages - 222
Binding Type - Paperback
Dimensions - 152 x 228 x mm
Weight - g
Languages - English